Return and Refund Policy
Since the products and services which are being offered by UrgentPackagings.com® are customized according to the client’s query, it is recommended that the customer must inform the company, if the delivered products are not according to their requirements and specifications, or are defective, at [email protected] within 3 working days after receiving the order. A charge back is not an option, however, a free re-print of the order is provided by the company. Furthermore, if the fault in the product is proven to be on the company’s side. The management team determines the defect. The customer at their own cost along with proper documents or product’s defects must ship full order back within 7 working days and digital photographs so that the order can be reprinted correctly. If the fault is at the client’s end and still they want a refund, they will have to send us back the printed job, a charge back will be provided after deducting the product’s setup and shipping cost by the company.
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